Pre-Sales Technical Manager (Currency Technology) at Giesecke+Devrient

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

• Ensure sustainability and growth of all account/accounts and providing frontline technical support.
• Retain and expand business to grow sales and profit margins to achieve business objectives.
• Attend training sessions Local, International and eLearning’s online – to develop the relevant knowledge and skills.
• develop existing and new customers through planned individual visits
• Liaison with clients to ensure that the clients are updated on the progress of their orders at all times
• Identify and resolve client concerns
• Prepare a variety of status reports, including activities, follow-up, and adherence to goals.
• Adhere to company policies, rules and regulations, sales and pricing guidelines, procedures, and image
• Provide training on the G+D products & services to customers either as classroom based or as train the trainer sessions.

ACADEMIC QUALIFICATIONS:

• NDip/ Bachelor’s Degree Sales and or Marketing
• Technical Qualification advantageous

EXPERIENCE:

• Minimum 5 years market related experience in solutions formulation, document preparation and sales. Knowledge of Cash Centre environment and operations
• Sound understanding of note counter and technical sales

KNOWLEDGE, SKILL & ABILITIES

• Ability to cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
• Willing and able to travel several times a year for occasional in-person meetings
• Project Management Fundamentals
• Problem Solving and Strategic Thinking
• Ability to work under pressure
• Strong communication skills (telephonic, written and presentation skills) essential
• Strong documentation skills
• Ability to multitask and prioritise workload
• Solutions-focused
• Self-motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions