Product Designer UI / UX at Tower Group

About the Job
Looking for a Product Designer UI/ UX on a fixed term contract to work in the telecommunications industry.

Requirements:

• Matric is essential
• 3 year Degree/Diploma in one or more of these disciplines:
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Minimum of 5 years industry experience essential in the following:
• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin…)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

Duties:

• User Experience Strategy and execution
• Execute on overall User Experience strategy and obtain organisational buy-in
• Drive delivery of projects to achieve User Experience business objectives.
• UX and UI design
• Follow the user centered design approach in designing journeys across all digital channels
• Execute all visual design stages from concept to final hand-off with a mobile-first focus
• Establish and promote visual design guidelines, best practices and standards within a broader cross functional team
• Collaborate with team and work directly with developers to implement final design
• User testing and research
• Conduct user testing on new and existing journeys
• Understand our customers’ needs through interviews and other research techniques. Use these insights to validate product concepts and inform design decisions
• Channel strategy
• Design the future state of all digital channels with an omni-channel approach
• Conduct competitor reviews and research to inform strategy
• Performance Tracking & Improvement
• Continuous monitoring of performance across the website
• Use these insights to inform design improvements