Product Lead, Chipper For Business at Chipper Cash

The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.

This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You Will Be Doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk
• Analyze customer feedback and drive continuous product improvement

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch. Experience with products for SMBs definitely is a plus. Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail - making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player - actively helping those around you to be successful