Product Manager (Salesforce) at Capitec Bank

About the role:

• We are seeking a strategic and results-driven Product Manager to support the Product Head in delivering best-in-class Salesforce-based solutions. This role is responsible for optimizing the product throughout its lifecycle by directing its development and enhancement in close partnership with the Software Development Manager and cross-functional teams. The successful candidate will help prioritize and sequence product builds, ensuring alignment with business needs and technical capabilities.

Key Responsibilities:

• Lead product strategy and roadmap development for Salesforce-based solutions.
• Manage cross-functional teams to deliver high-impact digital products.
• Oversee end-to-end product lifecycle from ideation to deployment and optimization.
• Collaborate with stakeholders to define business needs and translate them into functional Salesforce solutions.
• Drive Agile product development and backlog prioritization.
• Develop business analysis artefacts to support product design and delivery.
• Conduct stakeholder workshops and facilitate requirements elicitation.
• Ensure regulatory compliance and risk oversight in product delivery.
• Mentor and coach product and business analysis teams.

Min Experience:

• At least 3 years’ management/ team management / team lead experience; senior level product development or product manager/owner 
• 5+ years’ experience managing, developing and delivering Salesforce products.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Practical knowledge of salesforce and the capabilities it offers are non-negotiable.
• Integrating business and technical product segments to achieve objectives, delivery and targets.  
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units. 
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives Achieving goals and objectives through cross functional teams.
• Managing and working with remote / hybrid teams. Leading and managing multi-functional teams to deliver Business development in a banking/financial landscape

Education (Minimum)

• Bachelor's Degree

Education (Ideal or Preferred)

• Honours Degree

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills