Product Owner at Entersekt

Product Owner 

A product owner is a member of the Agile team who acts as a customer proxy. In this role, you will work with the product leadership team and other stakeholders to define and prioritize the product stories, to ensure that the solution effectively addresses user needs while maintaining technical integrity.

The role

The ideal candidate will have excellent communication and stakeholder relationship skills, and can take ownership of delivering customer-centric products and features from data to ideation to launch. As a product owner, you will be responsible for the product throughout its lifecycle. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, product marketing, and support to ensure the product supports the company’s overall strategy and revenue goals, and meets customer satisfaction goals.

The product is a very technical one, so any knowledge and experience you have in the day-to-day technologies used by the team will improve your ability to draft detailed and clear product requirements.

Responsibilities

Developing product requirements

• With input from stakeholders, develop a consistent vision and the requirements for new or enhanced product features
• Evaluate market data, fraud attack vectors, and system usage trends to identify and extrapolate feature enhancements
• Translate client needs into technical requirements for a product
• Build a product roadmap of incremental improvements and iterative development
• Engage with current and future customers to understand their needs and challenges
• Engage with third-party suppliers and partners to define and implement technical relationships that enable product features
• Work closely with the operations, support and development team to analyze, measure, and improve existing functionality

Backlog grooming – With input from stakeholders, your primary responsibility is to enhance, groom, and maintain the backlog.

Support sprint planning – During the sprint planning meeting, you are the main source for user story details and priorities.

Just-in-time story elaboration – Backlog items are elaborated into user stories for implementation. This may happen prior to the sprint, during sprint planning, or during the sprint itself. While any team member can write user stories and acceptance criteria, you will carry the primary responsibility.

Maintaining product feature baseline – You will be responsible for accepting stories into the product baseline. This includes validating that the story meets user acceptance criteria, and is true to the product vision. In so doing, you also fulfil a quality assurance function, focusing primarily on fitness for use.

Public facing documentation

• Own the full set of public product documentation, from knowledge-based articles and white papers, to implementation guides and API specifications
• Support marketing in the development of press releases and marketing collateral
• Effectively translate “business speak” into “tech speak”, and vice versa, to facilitate business requirements into technical implementations
• Clearly articulate the product value-add to internal and external stakeholders

Skills & experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Engineering or relevant development degree/experience
• Exposure to different software product development functions (programming, UI design, QA)
• 3–6 years’ experience in an Agile environment
• Experience in a financial services, telecommunications, or mobile industry
• Systems engineering and/or requirements management exposure (beneficial)
• Previous experience in mobile network or telecommunications systems (SS7, USSD)

Personality attributes

• Understanding the big picture – the philosophical and practical aspects of what is being built
• Domain knowledge of internet technologies and internet security
• Strong technical communication skills – ability to share the product vision and exert technical influence
• Knowing what will work – can empathize with customers regarding their needs, frustrations, and wishes
• Passionate about the user experience
• Obsessed with optimizing a product to achieve the business goals