Product Owner: International Payment, Telegraphic Transfer and Remittances at Bidvest Bank

Minimum Requirements

• Diploma in Business Management
• 3-5 Years experience in producer ownership focusing on international payments processing

Your day at Bidvest Bank will involve:

Technology Competency Requirements

• Knowledge of foreign exchange rates and fluctuations for managing costs and risks associated with international payments.
• Strong cybersecurity knowledge to protect sensitive financial data.
• Ability to manage currency risk: advise on the best times to convert currencies for international payments.
• Understanding of payment systems: Knowledge of various international payment systems such as SWIFT, local clearing systems, etc.
• Compliance and regulation: Understanding of regulatory requirements for cross-border payments including AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Security protocols: Familiarity with security protocols and standards like PCI DSS (Payment Card Industry Data Security Standard).
• API integration: Ability to work with APIs (Application Programming Interfaces) for seamless integration with banking systems, payment gateways, and third-party providers.
• Data analytics: Proficiency in data analysis to monitor transaction trends, detect anomalies, and optimize payment processes.
• Blockchain: Awareness of blockchain technology especially in relation to international remittance and settlement.
• Payment fraud prevention: Understanding of fraud detection and prevention techniques to safeguard transactions and customer data.
• Mobile and digital payments: Knowledge of mobile wallets, digital payment platforms, and emerging technologies in the payments space.
• Agile methodologies: Experience with Agile frameworks like Scrum to manage product development cycles effectively.
• Stakeholder management: Ability to collaborate with cross-functional teams including developers, designers, compliance officers, and business stakeholders to deliver high-quality products.
• Continuous learning: Willingness to stay updated on industry trends, new technologies, and regulatory changes impacting international payments.
• Problem-solving skills: Capacity to identify challenges, propose solutions, and make data-driven decisions to enhance the international payments product.

Financial management

• Collaboration: Collaborate with Sales teams to drive International Payment sales targets for the Bank.
• Cost Optimization: Optimizing transaction processing costs, minimizing fees, and negotiating favourable rates with partners.
• Revenue Growth: Developing features that drive product adoption and increase transaction volume, leading to revenue growth.
• Return on Investment (ROI): Tracking and measuring the ROI of new features and ensuring the product delivers financial benefits.

Operational Excellence

• Process Improvement: Identifying bottlenecks and inefficiencies in the international payments process and implementing improvements.
• Streamlined Operations: Creating a seamless workflow for internal teams involved in processing international payments.
• Team Engagement: Fostering a culture of collaboration and open communication within the development team and stakeholders.
• Creating and maintaining a product roadmap that outlines the evolution of international payment products, prioritizing features and enhancements based on business value and customer feedback.
• Collaborating with cross-functional teams including engineering, design, and operations to conceptualize, plan, and implement new international payment products and features.
• Ensure that processes are followed to ensure efficiency.
• Ensure that day to day processes and procedures are efficiently executed.
• Design and review procedures and processes as required.
• Problem identification, resolution, and mitigation
• Identification of key growth initiatives
• Ensuring that international payment products comply with relevant regulatory requirements and standards, including those related to anti-money laundering (AML) and Know Your Customer (KYC) regulations
• Identifying and mitigating risks associated with international payments, such as fraud, currency fluctuations, and operational issues.