Product Specialist at FNB South Africa

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users,SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and  provision of proactive advice and solutions to relevant stakeholders
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position’
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Manage own development to increase own competencies

Additional Requirements

• Develop and maintain financial card products for the bank. Guiding projects and product changes
• Provide working understanding to role players on requirements for EMV chip card related implementations

Required Qualification

•  Electrical engineering or computer science degree or similar
• Experience–2-3 years’ experience in product development related role
• EMV experience preferred

Qualifications and Experience

• Relevant Business Degree
• 4 to 5 years experience relevant experience within a Financial Institution