Product Specialist at FNB South Africa

Role Purpose            

• Provide specialist product advice

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Manage own development to increase own competencies

Qualifications and Experience

• 3 - 5 years relevant product development experience
• Relevant Degree/ Post Graduate Degree
• Experience in the Telco industry specifically relating to Consumer products