Project Manager at Pepkor Payments & Lending

Key Responsibilities

Strategic Project Delivery

• Lead end-to-end delivery of high-impact projects across lending, payments, insurance, collections, customer experience, and retail channels.
• Build structured project plans with clear milestones, dependencies, and regulatory considerations.
• Drive alignment between business units, retail operations, technology, compliance, and external partners.
• Ensure projects land on time, within scope, and with measurable business impact.

Stakeholder & Partner Management

• Engage senior leadership, business units, technology teams, and external vendors with clarity and confidence.
• Facilitate steering committees, stand-ups, and cross-functional workshops.
• Manage expectations, resolve conflicts, and maintain transparent communication.

Reporting, Governance & Risk Management

• Produce executive-ready reporting, dashboards, and project scorecards.
• Maintain risk registers, decision logs, and compliance documentation.

Experience Requirements

• 10–15 years in project management within financial services, retail credit, fintech, or regulated environments.
• Proven track record delivering cross-functional or compliance-heavy projects.
• Experience with digital transformation, operational optimisation, or customer journey redesign.
• Exposure to retail environments (store operations, POS systems, customer support) is advantageous.