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  • Posted: Jul 16, 2025
    Deadline: Jul 31, 2025
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  • Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Property Finance Specialist

    Job Summary

    • Provide customers with a mortgage solution at their convenience and in the process deliver on contracted sales targets through the delivery of superior customer service.

    Job Description

    JOB DESCRIPTION :

    • Maintain visibility, presence and networks with all Internal and External business partners.
    • Execute action plans in order to meet the agreed and contracted Application, Final grant and Registration targets as per Performance Development plans.
    • Engage with existing customers, identified through the relevant lead generation process, to establish possible re-mortgage needs and provide advice on mortgage lending.
    • Travel to and meet with prospective customers or sources, at a place and time of their convenience, providing mortgage customer solutions, assisting in completing and submitting the application with all required supporting documents to the Production Centre for processing.
    • Manage and track all submitted deals into the Production Centre by following the agreed tracking process and keep the customer and source informed of the progress and/or status of the application.
    • Ensure that all business secured complies with the governance and compliance framework.
    • Maintain agreed conversion ratios on application-to-grant and grant-to-registration as per the Absa Home Loan process
    • Continuously explore and investigate all opportunities (e.g. Property shows, Auctions, Show houses, etc.) in order to increase sources of business and sales intake.
    • Keep abreast of competitor activities by studying all available information (e.g. newspaper articles, Marketing campaigns) in order to proactively offer solutions to customers and sources.
    • Provide superior customer service by proactively and timeously obtaining outstanding documentation to ensure complete applications
    • Ensure that any query or complaint received from a customer is acknowledged and resolved as per laid down process.
    • Ensure customer satisfaction by delivering outstanding customer service in line with the TCF (Treating Customers Fairly) principles which will result in increased sales and retention of Home Loans customers,
    • Maximise on cross cell opportunities by way of Value added products such as Property Insurance, Life cover and New to Bank transactional accounts.

    Education and Experience

    • Required : National Certificate and NQF level 5 qualification
    • Preferred : NQF6 Qualification in Business / Commerce
    • Required : A minimum of 2 to 3 years in a Sales Roles.
    • Preferred : A minimum of 2 to 3 years in a residential home loan finance role.

    Knowledge & Skills:

    • Sales & Customer Experience
    • Property Finance knowledge
    • Communication skills
    • Entrepreneurial thinking
    • Digital adoption
    • Negotiation Skills

    Remuneration

    • A Fixed CTC Remuneration for months 1 to 4 and thereafter a reduced fixed CTC Remuneration with an aligned commission structure.

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    End Date: July 21, 2025 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com to apply

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