At Siemens Energy, our mission is to empower our customers to meet the growing global demand for energy while transitioning to a more sustainable world. How? Our innovative technologies, extensive energy experience and an ambitious strategy to decarbonize global energy systems are all central to our efforts to be the partner and driver of the energy transiti...
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We're looking for a Proposal and Contract Specialist to grow our service sales business in Southern and East Africa. This role involves developing quotes, contracts, and proposals for Siemens Energy clients. Responsibilities include reviewing customer requests, selecting equipment, and negotiating commercial contracts. The position supports the Sales Manager in driving energy transition initiatives and managing the bid process effectively.
How You’ll Make an Impact
Developing, managing, and delivering support services to the organization's sales force
Preparation of cost estimates and offer calculations
Preparation of customer quotations
Prepare commercial & technical offers
Support sales staff in pre-tender & post-tender phase
Support sales staff with tender clarifications with the customer
Processing orders from customers and resolving complaints
Advising customers on product shortages, encouraged delivery dates, price changes, etc.
Acting as liaison between customers, production, and distribution departments
Selecting, managing, and applying sales-related systems & databases (e.g., CRM: customer relationship management systems, SAP, etc.)
Assisting sales teams with individual account and sales territory planning
Assisting sales teams with sales reporting
Internal coordination with engineering and procurement to ensure timely delivery of offers
Ensure all processes align with LoA processes and follow regulations and company policies
Documentation and quality management of customer offers
Review of customer commercial contracts to align with Siemens Energy terms and conditions
What You Bring
BEng/BSc/BTech/N6 in an engineering field (preferably mechanical)
Minimum 10 years (Level 3) of technical/sales-related experience with a proven track record, preferably in the rotating equipment or the oil & gas sector
Expertise in rotating equipment
Advanced level of English
Ability to use MS-Office tools, Salesforce, and SAP at an advanced level
The ability to understand technical documentation and drawings
Analytical thinking, decision making, change orientation, and good communication skills
A good teamwork spirit; open, proactive, and hardworking
Decisiveness with strong planning and facilitating skills
Enthusiastic, customer-focused, resourceful, and creative
Experience in product, service, and solution businesses
Proficiency in understanding and driving the sales process through its phases
Skilled in contract knowledge and cross-border transactions
Ability to plan, identify longer-term objectives for our customers, set SMART objectives, and anticipate customer reactions and behaviours
Ability to calculate and articulate our business benefit, have tough discussions with customers and internal colleagues (resolution skills), negotiate, and understand the psychology of customer behaviours
Passion for energy and rotating equipment
Positive & can-do attitude
Dedicated and motivated
Persistence to get things done and achieve results
Excellent communication skills, active listening, clear and concise speech, appropriate volume, pitch, pause, intonation, and intensity
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