PS&L Warehouse Data Assistant at Ford Motor Company of Southern Africa

Job Description

• Strong interpersonal skills
• Strong verbal & written communication skills
• Problem solving skills
• Time management
• Adaptable & Proactive
• Very strong Microsoft office skills
• Must be results driven, NOT a timekeeper
• Emotional intelligence
• Knowledge of PANDA and ODBC

Responsibilities

• Strong in Data analysis and Excel reporting
• Handles investigations and quality reporting on Ford & VW parts
• Manages imports, exports, and back orders
• Take care of discrepancies, critical parts, and unboxing reports
• Has a proactive and detail-oriented approach
• VW Bot report submissions
• Manage domestic dealer quality issues, providing timely support and solutions to ensure customer satisfaction.
• Conduct regular quality audits and inspections to monitor compliance with established standards.
• Report on inbound data
• Support with dealer queries
• Assist with VW cutoff process
• Maintain a positive attitude and calmly respond to customers/dealers’ complaints.
• Work closely with other departments to ensure timely resolution of issues.
• Ability to multi-task and work in a fast-paced environment.

Qualifications

• Matric/Grade 12 – Mathematics & English            
• National Diploma in engineering or Relevant Qualification will be an added advantage.
• Minimum of 1 years of experience in Warehousing, Logistics, Automotive