Quality Analyst (Fixed Term Contract) at RCL Foods

The incumbent will be responsible to assist with the quality assurance service to the business in order to ensure that products produced by the company are fit for use by the consumers according to Company’s specifications and standards. To drive zero defect culture within the organization.

Minimum Requirements    

• National Diploma in Analytical Chemistry or equivalent relevant to the job, e.g. Packaging Technology/Food Science, etc.
• Knowledge of SAP, MS Word and Excel.
• Ability to analyze data and information to recommend action.
• 1–3-year experience in manufacturing environment.

Duties & Responsibilities    
Inbound:

• Perform all in-coming raw and packaging material inspection on shift when required, for non-conformities against company’s specifications and standards.
• Submits detected non-conformities to the QA Manager, Planning and Buying in order to follow up with suppliers.

Conversion – Manufacturing:

• Perform all in-process analyses for non-conformities against company’s specifications and standards.
• Responsible for auditing the analysis of bulk materials products, test equipment used and analyses conversion procedures.
• Ensures that quality/measuring equipment across the factory are calibrated.
• Monitors test results and logs them daily.

Packing Hall:

• Carries out Factory quality audits on the packed products and decides whether or not to release the finished goods to the trade.
• Carry out line start up verification for quality and food safety.
• Carryout on line trouble shooting to identify product quality issues and generating of NCA in the event that quality defects are identified.
• Support operations and engineering by identifying process and quality improvement opportunities within the supply chain.
• Performs ex-factory CRQS, and data entry onto the system.
• Collect samples from each operator’s lines as per the retention schedule and CRQS standard.

Outbound:

• Analyses defective stock.
• Complete comparative studies of company quality vs competitor products.

Consumer Complaints:

• Evaluating consumer and customer complaints against standards and completing evaluation documentation.
• Lead problem solving kaizens derived from Q prioritization matrix to obtain zero defects.

Laboratory Requirements:

• Ensures company test methodology is followed.
• Analyses of quality stream during trials.
• Run all analytical test require for all factories.
• Ensure good lab practises.
• Ensures equipment calibration.
• Carry out monthly checks discarding retention samples that are older than the specified retention period plus one-month.
• Retrieval of samples from retention location and setting-up against customer complaint sample and preparing all the necessary forms for evaluation.
• Maintain an environment of 5s within retention storage area and laboratory facility.
• Participate in taste panels as approved tester and make decisions on status of products in terms of acceptance or rejection.

Administrative Activities:

Daily filling of all reports/forms as listed below:

• Retention Sample Register.
• Generating of NCA's.

Deadline:1st July,2025