Quality Manager at Macsteel

Required Qualifications / Experience

• Bachelor’s degree in Quality, Engineering, or a related field. Post grad studies would be preferred.
• 10 Years proven work experience in the steel industry.
• Proven experience in a management role, preferably in steel industry.
• Strong knowledge of SHEQ regulations, standards, and best practices.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work collaboratively across various teams and departments.
• Proficient in management software and Microsoft Office Suite.
• Strong leadership and interpersonal skills.
• Excellent organisational and project management abilities.
• Ability to remain calm and effective under pressure.
• Commitment to fostering a safe and compliant work environment.

The following Key Performance Areas are covered by the position:

Quality Assurance & Control Management:

• Develop, implement, and maintain policies and procedures to ensure compliance with legal and industry standards.
• Review and update policies and procedures regularly to reflect changes in regulations and best practices.
• Ensure that all Quality Assurance & Control related activities are complied with.
• Implement, maintain and oversee Quality Management Systems activities, such as ISO 9001 / Technical Specification requirements, mandatory regulations (governing bodies) and customer specifications.

Compliance and Auditing:

• Conduct regular audits and inspections to ensure adherence to standards.
• Prepare for and manage external audits and inspections from regulatory bodies.

Training and Awareness:

• Develop and deliver training programs for employees at all levels.
• Promote awareness through workshops, seminars, and communication campaigns.

Risk Management:

• Identify potential safety and health hazards, environmental risks, and quality issues.
• Develop risk assessment protocols and implement control measures to mitigate risks.

Incident Management:

• Investigate accidents, incidents, and Non-conformances; prepare detailed reports and recommend corrective actions.
• Monitor and analyse incident data to identify trends and areas for improvement.

Continuous Improvement:

• Drive initiatives aimed at improving safety, health, environmental performance, and quality standards.
• Utilise performance metrics to track progress and drive accountability.

Stakeholder Engagement:

• Collaborate with management, employees, and external stakeholders to foster a proactive culture.
• Accountable for operational team performance through effective management within policies and procedures to ensure achievement of standards/objectives
• Plan, organise, lead and control subordinates' activities to ensure sub-functional objectives are met or exceeded

Reporting:

• Prepare regular reports for management and relevant stakeholders, highlighting performance metrics and compliance status.
• Maintain accurate records related to performance, training, incidents, and audits.
• Report on the performance on the Quality Management System and recommend areas of improvement.

Technical

• Evaluate testing requirements from customers.
• Assist in change initiatives in terms of new parameters, such as new product lines, equipment and machinery.
• Investigate product failures and recommend remedial actions.
• Compile QCP’s for special customer orders.