Receptionist - Umhlanga at Hollywoodbets

The successful candidate will be responsible for supporting and coordinating overall front office activities, including the reception area, mail, purchasing, planning, scheduling, and facilities. They will also act as an assistant to the Office Administrator. The ideal candidate we also be responsible for directing and coordinating office and facilities services and related activities, including developing and supervising programs for the maximum utilization of services and equipment.

You Bring:

• Computer Skills/ Microsoft Office

A Bonus To Have:

• Reception/Office Administration Certificate.
• 2-5 Years Reception and Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.

What You’ll Do For The Brand:
Operational Duties.

• Greet incoming guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to the relevant team members.
• Answer and direct any incoming calls while providing basic information when needed.
• Provide direct support to the team with regards to diary management, meeting management and call screening
• Tend to special needs guest needs and requests.
• Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Administrator/Building Manager.
• Ensure that Housekeeping maintains a safe and clean reception and floor area.
• Ensure that the TV is operational during work hours.
• Assists in the purchase of office and production supplies, materials, equipment, and services in accordance with company purchasing policies and budgetary restrictions. 
• Assists in coordinating the maintenance of office and building equipment. 
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipts; stocking items; delivering supplies to work stations, keeping records of stock issued. 
• Maintains and updates filing system for the department. Retrieves information from files/archiving when needed. 
• Maintaining office services and being the contact person for service providers.
• Responsible for managing meeting rooms including bookings, set up (water bottles, coffees and mints) and presentation.
• Work closely with Office Administrator/Building Manager to ensure all necessary arrangements have been made for new team members such as us equipment set up, login details, welcome packs etc. before the team members first day.
• Assist the Office Administrator in managing social events for the team.
• Performs other ad hoc tasks and projects as directed by the Office Administrator/Building Manager. 
• Ensure punctuality by being on duty timeously between 07h30 – 17h00.
• Ensure that telephone etiquette is maintained and that no personal phone calls are allowed to be made or received to and from the switchboard and/ company phone.

People:

• Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with the Office Administrator/Building Manager. Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu, and Innovation.
• Sustainable morale and team building initiatives.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.