Regional Lubricants Technology Manager at Puma Energy

Key Responsibilities:

• Support the sales team to identify and develop customer value and cost savings opportunities to develop comprehensive CVP’s (Customer Value Proposition) to build sustainable business.
• Active direct on-site engagement with the key stakeholders at these prospect customers to understand their activity and identify their issues with a view to provide an offer that would add value.
• Develop- and consistently implement the 5 Steps Value Solution approach at the customer/ prospect
• Assist the sales team to handle and resolve customer enquiries, complaints, queries and if required undertake trouble shooting visits at the customer site, Root Cause Analysis (RCA)
• Support the sales team to undertake technical surveys at customer sites to understand the customer lubrication requirements and current methods of operation.
• Assist the sales team to set-up and manage solution evaluations, including agreed upon evaluation KPI’s, at customer sites and develop a robust business case process on demonstrating the value of our products back to the customer after the evaluation has been completed.
• Provide recommendations to the customer on how to improve equipment use, the storage and handling of lubricants, Health & Safety concerns and any other engineering issues, which could demonstrate value to the customer.

Qualifications & Experience:

• Preferred Post graduate university / Bachelor degree in Mechanical Engineering,
• Min 5 years’ experience in Mechanical Engineering, Lubrication Experience is an advantage

Skills:

• Affinity to lubrication technologies
• Strong analytical skills
• Strong knowledge of Microsoft Office Suite applications; Presentation tools and programs;
• Ability to travel extensively
• Fluent English