Regional Manager: Pharmacy Operations- Western Cape: Inland Region at Mediclinic

MAIN PURPOSE OF JOB

• To lead, optimise, and standardise pharmacy operations across the division, ensuring regulatory compliance, performance efficiency, and clinical quality.
• This role will drive pharmacy governance, system and process compliance, and contract compliance while supporting retail optimisation and pharmaceutical advisory functions.

KEY RESPONSIBILITY AREAS

• Develop and enforce policies, procedures, and standards to ensure regulatory compliance and quality.
• Implement and drive the pharmacy operational strategies that improve efficiency, optimise inventory management to reduce costs, and enhance service delivery.
• Provide clinical and operational advisory support to internal pharmacy teams and senior stakeholders.
• Ensure excellence in patient-facing pharmacy services through process refinement and team development.
• Manage and monitor pharmacy-related vendor contracts to ensure adherence and optimal outcomes.
• Generate and analyse pharmacy data reports to inform decision-making and continuous improvement.
• Drive consistency in pharmacy practices across the region, incorporating best practices.
• Oversee pharmacy system use, upgrades, and staff training to ensure operational integrity.

REQUIRED EDUCATION

• Bachelor of Pharmacy (BPharm)
• Registered as a Pharmacist with the South African Pharmacy Council (SAPC)

DESIRED EDUCATION

• Master’s in Pharmacy, Public Health, or Business Administration,
• Certification in Lean Six Sigma or project management

REQUIRED EXPERIENCE

• Minimum 7 years’ experience in pharmacy practice, with at least 3 in an operational leadership role.
• Experience with pharmacy systems and reporting tools

ESSENTIAL MINIMUM EXPERIENCE

• Private healthcare sector background,
• Experience in change management and contract/vendor management and materials management

REQUIRED JOB SKILLS AND KNOWLEDGE

• Pharmacy Regulatory & Clinical Knowledge
• Operational management
• Communication and Stakeholder Engagement
• Leadership & People Management
• Pharmacy Information Systems (e.g., SAP, Rx)
• Retail Pharmacy Practices

Closing date: 20/10/2025