Relationship Client Manager - South Africa at Lenovo

Key Responsibilities
Account Management & Growth

• Own and grow a portfolio of strategic enterprise accounts across PC, mobile, and infrastructure solutions.
• Develop and execute account strategies to drive revenue growth, expansion, and long-term customer value.
• Identify new opportunities across hardware, solutions, services, and lifecycle offerings.
• Maintain accurate pipeline and revenue forecasts using CRM and reporting tools.

Sales & Solution Selling

• Position Lenovo’s PC and Infrastructure Solutions portfolio, including servers, storage, HCI, and edge offerings.
• Lead complex, multi-stakeholder sales engagements involving IT, procurement, and executive leadership.
• Promote end-to-end solutions incorporating services, financing, and sustainability capabilities.
• Collaborate closely with pre-sales, technical specialists, and solution architects to deliver value-led proposals.

Customer & Partner Engagement

• Build trusted advisor relationships with senior customer stakeholders and decision-makers.
• Lead regular business reviews and strategic planning discussions to strengthen partnerships.
• Work effectively with channel partners, distributors, and system integrators where applicable.
• Coordinate internally with marketing, supply chain, finance, and service teams to ensure execution excellence.

Market Awareness & Performance

• Monitor market trends, customer needs, and competitive dynamics to inform account strategy.
• Ensure strong competitive positioning and contribute market insights to internal teams.

Skills, Experience & Qualifications

• Demonstrated experience in enterprise B2B IT sales or key account management with a consultative, solution-led approach.
• Proven track record of achieving sales targets, managing complex sales cycles, and driving customer retention.