Retail Supervisor -KZN,North Coast at Talented Recruitment Specialists

• We’re seeking an experienced Retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.

Key Responsibilities:

• Supervise staff and allocate daily tasks.
• Support the achievement of sales and service targets.
• Assist with stock management, replenishment, and stock counts.
• Ensure merchandising standards are maintained.
• Handle customer queries and resolve complaints professionally.
• Monitor cash handling and compliance with store procedures.
• Assist with staff training and development.
• Ensure store housekeeping and presentation standards are maintained.
• Act as a key holder and support opening and closing procedures where required.

Requirements:

• Grade 12 (Matric).
• Experience in a retail supervisory role.
• Experience within clothing retail preferred.
• Strong interpersonal and leadership skills.
• Good organizational and administrative abilities.
• Customer-service orientated with a sales-driven mindset.
• Ability to work retail hours, weekends, and public holidays.