Revenue Cycle Manager (RCM) - Corporate Services at Intercare Group South Africa

DUTIES & RESPONSIBILITIES

• Manage the Revenue Cycle process by managing processes such as payment allocations, billing, stock management, debt collecting, ages, claims management and training of staff members and staff management.
• Identify, analyse and address challenges and/or risks in the revenue cycle process.
• Oversee and coordinate funder contracting and networks.
• Manage the system tariff maintenance and updates on the relevant system.
• Compiling of reports and dashboards and identify trends.
• Overall management of the stock takes and cycle counts.
• Develop and maintain enhanced relationships with internal & external stakeholders, incl. Business Units, medical aids, other 3rd parties, professionals and patients.
• Manage the Revenue Cycle department's budget.
• Collaborate closely with the Accounting Department to contribute to cash reconciliation and to
• assist in the assessment of accounts receivable collectability and validation, including the writing off
• of bad debts.
• Function as an expert on operational processes in achieving operational outcomes in the Revenue Cycle department.
• Oversee the overall management of all activities and services in the department, in accordance to relevant legislation and the Company’s policies and procedures.
• Effective leadership and staff management according to the company's vision and values.

REQUIREMENTS

• Grade 12
• Bachelor’s Degree in related field required or equivalent education, training, and experience.
• Minimum 3-5 years’ experience in billing, accounts receivable and ICD-10 coding.
• Minimum 2 years’ supervisory experience, preferably in the healthcare setting.
• Ability to handle large amounts of administration precisely and accurately.
• Deadline driven and able to work under pressure.
• Ability to be assertive and handle extremely difficult patients.