Risk and Security Adminstrator at Vector Logistics

Job Purpose

• The purpose of this role is to provide efficient administrative and operational support to the Risk and Security Department. The incumbent ensures the effective coordination of CCTV monitoring, assist in access control management, and record-keeping to maintain a safe and secure environment. This role also supports the Senior Investigator with reporting, incident documentation, and liaison with internal teams and service providers to ensure compliance with security protocols.

Key Responsibilities

• Provide full administrative support to the Security Department, ensuring smooth day-to-day operations and maintaining an efficient flow of information between team members and management.
• Monitor and manage CCTV footage, maintaining detailed logs and assisting with reviewing footage for investigations or incidents as required.
• Assist in coordinating maintenance and servicing of all security equipment, including CCTV systems, alarms, and access control devices, and track service reports or maintenance schedules.
• Assist in compiling, updating, and filing incident reports, ensuring that all security-related documentation is accurate, up to date, and easily accessible.
• Support the Security Manager with administrative tasks such as preparing weekly and monthly security performance reports, incident summaries, and compliance documentation.
• Handle communication with internal departments, external contractors, and service providers to ensure security protocols are upheld and maintenance issues are promptly addressed.
• Track and capture data related to CCTV performance, ensuring that accurate records are maintained for audits or reviews.
• Ensure confidentiality and discretion when handling sensitive security information and reports.
• Provide administrative assistance during emergency drills, security investigations, and audits as required.

Key Relationships

Internal:

Employees.
External:

• Customers, Contractors, and Service Providers.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Grade 12 as a minimum requirement.
• Computer literate.
• A minimum of 2–3 years’ experience in an administrative role, preferably within a security, facilities, or operations environment.
• Experience in data capturing, report compilation, and document management.
• Exposure to CCTV monitoring, access control systems, and incident reporting will be advantageous.
• Experience liaising with internal departments and external service providers to coordinate maintenance or security-related tasks.
• Formal training or certification in office administration, security administration, or a related field would be an added advantage.

Skills and Competencies

• Strong administrative and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general computer literacy.
• Basic understanding of security systems, including CCTV operations, access control, and alarm monitoring.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Attention to detail and a methodical approach to record-keeping and report preparation.
• Excellent verbal and written communication skills to effectively interact with internal stakeholders, external service providers, and visitors.
• Problem-solving and analytical skills to assist in identifying irregularities or potential security concerns.
• Ability to work independently and as part of a team within a fast-paced, security-sensitive environment.
• Flexibility and adaptability to respond to changing priorities or emergencies.
• Customer service orientation with a focus on maintaining professionalism when dealing with employees, contractors, or visitors.
• Knowledge of health, safety, and security compliance requirements will be advantageous.