Roving Marketer-Battlefields at Volkswagen Group South Africa

Introduction

The Roving Marketer will be responsible for meeting sales target by increasing new business production, non-interest revenue and market share. The Roving Marketer will be responsible for building and maintaining strong relationships and providing excellent customer service by having strong analytical skills and an ability to provide suitable solutions to the dealers.

Job description

Role Outputs:

• Drive the achievement of meeting targets at allocated dealers by negotiating and managing deals and increasing market share
• Achieves agreed value-added products, conversion rate, fixed and linked rates ratio and maximizes opportunities to generate additional income to maximize profits
• Maximize sales opportunities by participating in Dealer forums/discussions in order to improve service levels
• Identifies and escalates potential risks that may lead to increased costs
• Increases knowledge and understanding of financial processes and adheres to required operating standards
• Resolves customer dissatisfaction/complaints and takes ownership of the problem by helping improve customer service internally and externally
• Ensures that documentation being submitted complies with relevant legislative requirements, organisational governance processes and is submitted timeously
• Responsible for the collection of Natis documents and ensuring it is in line with Natis dispensation parameters
• Identifies innovative ways to enhance sales within area and increase profit margins
• Interacts with Sales Manager and participates in informal and formal knowledge sharing sessions
• Attends product launches and keeps abreast of market trends
• Keep Dealers informed of all products and policies by offering required training.
• Develop in-depth knowledge about changes in business practices by staying abreast with compliance requirements
• Assist DSC with Validations, Contracts and Payouts at month end
• Contributes to team success by ensuring team commitment and cohesion
• Identifies effective activities to address own development gaps

Additional Requirement

• Driver’s license with own vehicle

Employment Equity Statement:

VWFS is an equal opportunity employer and is committed to our policy on Employment Equity. Please note all applications will be evaluated in line with the Employment Equity Plan

Declaration of Interest:

Please note that any declaration will not influence your chance of successful employment unless a conflict of interest is identified that has a direct impact to the role functions or outputs. Furthermore please be aware that you may be required to declare all of your interests prior to employment.

Minimum requirements

Experience:

• 1 – 2 years’ experience within the Financial Services and/or motor industry.
• 1 – 2 years’ experience working on SPIF/CORE and BI Portal
• 1 – 2 years’ experience within a customer service environment
• 1 – 2 years’ experience in data analysis and Deal Making.

Qualifications:

• Grade 12
• Diploma in Business Management or Marketing (Preferred)