Sales Account Manager - Witbank at Enaex Africa

Duties and Responsibilities:

• To act as a direct link with the customer.
• Building and sustaining sound business relationships
• Managing team performance
• Continuously monitor and provide feedback to the relevant line manager on market intelligence (what’s trending on the market), which form the base of identifying key strategic issues facing customer portfolios.
• Differentiate the company’s’ service and products by identifying and implementing value adding activities beneficial to all customers.
• Set and implement Key Account Management Plans to ensure achievement of the market and sales objectives.
• Establish long term relationships with key decision makers and influencers on individual mines.
• Provide excellent service on all aspects of explosive and accessory products and their uses, including auditing of product application and performance and giving recommendations to correct deficiencies.
• Technical report writing and presentations on blast design, optimisations and recommendations/Blasting Technical support.
• Coordinate various internal departments (Finance, Supply chain, Technical and Operations/Mining services) aspects to ensure customer requirements are met timeously.
• Complaints from customers to be handled swiftly and competently to their satisfaction.
• Determine and prepare the product sales budget, and in conjunction with the KAM to decide the appropriate product mix to achieve maximum trading product, market share and other business parameters.
• Achievement to be measured by means of the balance scoreboard and market share

Qualifications:

• B SC / B Tech Degree in Mining Engineering (Required)
• Opencast / Surface Blasting or Rock Breaker Certificate (Required)
• Drivers licence (Required)
   

 EXPERIENCE:

• 5 Years’ minimum experience in mining open cast coal environment.