Sales Assistant - Unicare Parklands at Clicks Group

Introduction

• Are you passionate about customer service and interested in an exciting opportunity?! Unicare is looking for a Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in Parklands, Cape Town.

Job description

Purpose:

• To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.

Job Objectives:

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Minimum requirements

Minimum Educational Requirements:

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50%

Experience:

• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

 Job related knowledge and skills:

• Retail/FMCG background
• Knowledge of customer service excellence
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
• Selling skills
• Merchandising skills

Competencies:

Essential:

• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Coping with Pressures and Setbacks

 Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.

May be required to work throughout the night.