Sales/Business Development – Issuer Services at wePlace

Job Purpose:

• To manage client relationships and generate revenue for the company by sourcing new business, upselling selling Issuer Services and Investor Services, to both local and international (primarily African) clients, to achieve target.

Qualification (Minimum):

• Grade 12.
• Degree/Diploma in Sales.

Experience/Knowledge/Skills (Minimum)

• Minimum 5 years strong sales experience in financial services and/or related industry with a proven track record of generating new sustainable Sales and Relationship
• Experience dealing with Issuers/ listed corporates is preferable but not essential.
• Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email).
• Divisional service offerings.
• Budget forecast assumptions.
• Business principles. 
• Data analysis.
• Decision-making process.
• Industry trends – financial services, markets, stock exchange.
• International Standards for Professional Practice company services across other exchanges globally.
• Contractual requirements.
• Market segment research.
• Adapting behaviour to meet major changes at work.
• Adapting to a major organisational change.
• Building and maintaining effective relationships with internal and external stakeholders.
• Networking and building relationships.
• Establishing and maintaining collaborative relationships with peers / subordinates / managers.
• Identifying cross and upsell opportunities.
• Creating a sales plan.
• Selling relevant products.

Key Performance Areas: 
Generate sustained, high-quality earnings: 

• Achieve individual Issuer Services revenue
• Achieve Individual JIS
• Meet divisional target for
• Achieve team revenue target for
• This includes Events, Training, New products and JIS products.

Protect and grow core business: 

• Manage projects and all the developments, administration and revenue generating aspects relevant to your portfolio.
• Provide support and get client buy in for the Issuer Services – JIS, AGM, Share Hub, e-Voting, Contract notes, training and venue
• Ensure continuous research of innovative products and services that can be provided by Issuer services and
• Taking on additional projects as requested by management (Issuer services).
• Assisting with the Issuer services recon, when required.

Transform the business: 

• Collaborate with other business areas in terms of upselling products enterprise wide i.e., JPP, Primary Markets, Marketing, JIS etc.

Partner for a sustainable marketplace: 

• Enhance Client Stickiness and build strong client relationships.
• Build stickiness with stakeholders through the Issuer Services and JIS offering, which is characterised by end-to-end customer satisfaction and cost efficiencies by providing core product training, Issuer Services as well as professional events management.
• Conduct 20 client meetings per month (12 Issuer meetings and 8 other client meetings) along with meeting every client in my portfolio.