Sales Consultant at Absa South Africa

Job Description

Key Performance Areas: 

• Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
• Act as a single point of reference to appropriately solution the customer
• Be accountable for customer on boarding and end to end sales fulfilment by utilizing the appropriate systems (e.g. COR and E2E)
• Acquire new primary customer’s relationships by utilizing internal and external sources
• Identify sales gaps by comparing actual performance against target
• Comply with all sales audit requirements as prescribed by operational risk requirements
• Retain existing primary and secondary customer relationships through effective cross selling
• And converting qualified sales leads into sales, by utilizing the sales leads

Management system

Experience Required: 

The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following

• 2 years sales experience banking
• Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet
• Knowledge of banking products, systems, policies and procedures.
• Knowledge of legislative requirements (eg: FICA , Compliance)

Education: 

• NQF level 5 relevant qualifications (accredited with FSB).
• Further Education and Training Certificate (FETC)