Sales Coordinator (New Castle, Eshowe, Port Shepstone, Greytown, Empangeni, Mkhuhlu, Acornhoek, Maake, Apel, Hebron, Brits, Katlehong, Giyani 2 (Majozi Area), Vaal, Alex, Nelspruit, Cosmo City at Two Mountains

Purpose of the Job

Responsible for achieving area sales targets – planning, implementing, and directing the field sales agents’ activities in a designated area to achieve sales targets and meet the business objectives. To increase Two Mountains’ market penetration within the assigned area and region.

Key Outputs

Sales Execution

• Responsible for supervising, monitoring, and ensuring that targets are met by field agents in catchment area.
• Manage performance of sales agents.
• Ensure all sales concluded for the day are correctly loaded and reported accurately.
• Compile Monthly sales and marketing activity plan for sales team.
• Submit daily/weekly sales stats to ASM.
• Motivate and inspire team members and ensure their efforts are being recognized.
• Keep abreast of new product launches and ensure sales team members are on board.
• Identify new or potential business opportunities for Two Mountains business units i.e. Two Mountains Burial Services and Two Mountains Financial Services.
• Conduct product presentations to potential clients (Group schemes, Corporates, and individuals) on Two Mountains products.
• Draft sales plan and ensure Field Sales team adhere to it correctly.
• Ensures compliance to processes and procedures to minimize business risk.
• Always uphold TM company values and policies.

Marketing and Branding

• Scan the market for new and old competitor activity.
• Identify opportunities for network distribution channel in the catchment area.
• Support Burial team through brand activations for funeral services.

Stakeholders Management

• Build and maintain relationships with internal and external stakeholders (e.g., local communities, councilors, chieftaincy and other leaders in the community and Customer Experience) by meeting with them on a regular basis.
• Work together with Burial Services Branch Manager to prepare weekly funeral scheme.
• Ensure field agents are assigned to attend funeral services.
• Attend funerals for potential clients and distribution of marketing material.

Qualifications and Experience:

• Grade 12/ Matric Certificate.
•  RE5 advantageous.
• 2 years sales experience, preferably in the insurance industry.
• Applicable experience of sales performance metrics and advantage.
• Previous experience working in a customer facing environment.

Technical Competencies/ Professional Expertise

• Problem-solving and analytical skills to interpret sales performance and market trend information.
• Well-developed oral, interpersonal, and written communication skills.
• Time management skills.
• Customer oriented with strong negotiation skills.
• Computer literate.
• Valid Driver’s license.

Behavioral Competencies /Performance Drivers

• Innovative and independent thinker.
• Ability to work effectively as part of a team.
• Self-motivated and ability to meet tight deadlines with high degree of accuracy.
• Ability to deal with complexity and ambiguity.
• Pro-active, self-motivated, results orientated.
• Resilient, determined, and resourceful.