Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve End User technical problems / opportunities with high quality solutions
Contribute to all phases of the development lifecycle
Provide recommendations to enable the operational feasibility of solutions
Quickly produce well-organised, optimized, and documented End User systems & solutions
Ensure systems & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
Work collaboratively with Support Engineering teams to resolve End User technical problems & ensure resolution tracking & conclusion
Apply general design patterns and paradigms to deliver technical solutions
Support the development of CI / CD Pipelines (where applicable)
Use & configure modern observability techniques (where applicable)
Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes / other
Debug existing systems and solutions
Work to consistently improve and evolve systems and solutions
Comply with all Group Development / other technology standards
Implement project & program plans for End User Systems and Solutions e.g. e.g. releases, deployment, risk management, testing, integration etc.
Conduct reviews, performance monitoring & ongoing optimization and maintenance on systems and solutions
Implement
Be accountable for achieving all SLA / OLA and performance objectives and targets
Implement effective technical knowledge and document management for all End User systems & solutions
Develop & distribute performance reporting to enable business decision making
Stay ahead of the curve on emerging technologies and development practices and continuously optimise and evolve solutions accordingly
People
Conduct peer reviews, testing, problem solving within and across the broader team
Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
Provide technical training across a range of stakeholders
Risk & Governance
Identify technical risks and mitigate these (pre, during & post deployment)
Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
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