Senior Applications Engineer: Pumps - Ekurhuleni (East Rand) at Unique Personnel

Job Description    
REPORTING TO THE VICE PRESIDENT 

JOB PURPOSE

• Sales and marketing, technical support for commissioning, operation, and maintenance of installed pumps, as well as handling repairs and spare parts. Additionally, the role includes coaching and mentoring junior colleagues

JOB FUNCTION

Sales:

• Quarterly and annual sales targets are met
• Technical input and support for quotes and tenders are provided regarding pump selection, pricing, and costing
• Installation supervision and commissioning as required
• Quotation and tender documents’ technical sections are standardised

Customer Service

• All client requests are responded to within 24 hours
• Improvement areas are identified and strategies implemented as per management approval
• Immediate action is taken on non-compliance issues
• Installation, commissioning, operating and maintenance assistance is provided as requested
• Training for clients, operators and other plant personnel as required
• Pump efficiency test campaigns are conducted and reports distributed to stakeholders

Testwork

• Partner with R&D in conducting test work and reviewing reports

Marketing

• Presentations are delivered to customers as required
• Opportunities are supported with point of sale material
• Market activities are reported on as per departmental requirements

Administration

• Call reports are prepared in time and distributed to stakeholders
• All expenditures are submitted as per company policy
• Management reports are prepared by due date as required
• Commissioning/inspection checklists are prepared and reviewed as required

Quality and Safety

• Adhere to QA/QC procedures and maintain internationally accepted standards
• Adhere to all safety procedures as per business and OHSA requirements
• Assist in compilation and updating of operating and maintenance manuals

Team Support

• Colleagues are coached and trained as required

QUALIFICATION & REQUIREMENTS

• Mechanical engineering degree/diploma or completion of a mechanical-related trade test, Sales and Marketing qualification would be advantageous
• At least 5 years’ experience within the pumps Industry
• Minimum of 7 years in either sales or business development role.
• Valid driver’s licence, must be willing to travel locally and internationally
• Can build strategic working relationships, continuous learner, safety orientated, persuasive, customer focused, good communicator and has high quality work standards
• Proficient in MS Projects, Word, Excel, Outlook and PowerPoint