Senior Business Analyst - Bellville at Momentum Metropolitan Holdings Limited

Role Purpose    

• Manage an analysis function and take accountability for the development of a specific analysis practice (Business Analysis, System Analysis, Data Analysis, Business System Analysis), and act as a thought leader and Subject Matter Expert in the specific discipline.Work closely with business stakeholders and development teams, ensuring the delivery of high-quality products, meeting all necessary requirements, features, and functionality.

Requirements    

• Relevant qualification in Computer Science, Information Technology, or related area (essential)
• At least 8 years’ relevant experience in analysis and system development. E.g., Software Developer, Business Analyst, Business Systems Analyst (essential)
• Scrum Certified Business Analyst (desirable)
• Relevant progression certificates (such as Agile/LEAN) (desirable)
• Exposure to diverse IT solution implementation in a variety of environments (desirable)
• Health Insurance and medical aid industry experience (desirable)

Duties & Responsibilities    
INTERNAL PROCESS

• Elicit product requirements from business, distil, prioritise and translate them into user stories with acceptance criteria in line with business expectations. 
• Ensure the customer journey forms part of the product proposition and socialise the product vision with team and relevant stakeholders to meet business requirements. 
• Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals. 
• Work with Product Owner and User Experience (UX) to ensure product prototyping/design takes place, and product user stories and user journeys support the client and business outcomes. 
• Ensure user stories meet all appropriate criteria before deployment. 
• Finalise all appropriate marketing, reporting, communication, training, legal, security and operational requirements are in place before deployment, adhering to Agile methodology and best practice standards.  
• Give input and drive product release plans and delivery expectation dates of new functionalities within agreed timelines. 
• Develop and drive plans to close any performance gaps and mitigate risks as they occur to minimise business impact.  

CLIENT

•  Provide technical expertise and advice to clients and stakeholders. 
• Build and maintain relationships with clients and internal and external stakeholders. 
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service. 

PEOPLE

•   Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives. 
• Continuously develop own expertise in terms of professional, industry and legislation knowledge. 
• Contribute to continuous innovation through the development, sharing and implementation of new ideas. 
• Take ownership for driving career development. 

FINANCE

• Identify opportunities to enhance cost effectiveness and increase operational efficiency. 
• Manage financial and other company resources under your control with due respect. 
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum. 
• Knowledge of client experience and client lifecycle management.

Exposure to defining minimum viable products (MVPs).

• Knowledge of standard software development roles and responsibilities.
• Knowledge and experience of working with Agile delivery methods.
• Knowledge of requirements capturing and specification techniques.
• Knowledge of conducting user research and working with teams to develop wireframes and specifications for new product features.
• Knowledge of project management including product-based planning techniques, business case creation and maintenance, and risk management.
• Experience in scheduling functional and non-functional requirements.
• Knowledge of product development from idea through to solution delivery.

Competencies    

• Examining information
• Analytical abilities
• Making decisions
• Providing insights
• Interacting with people
• Team working
• Generating ideas
• Articulating business requirements