Senior Citizen Liaison Officer Roodepoort Provincial Office (JHB South) at AVBOB South Africa

About the Role:

• As a Liaison Officer for Senior Citizens, your primary mission will be to promote AVBOB’s funeral insurance and funeral services by engaging with retirement establishments, churches, community centers, hospitals, and other institutions catering to the elderly.
• This is a high-impact role focused on community engagement, relationship building, and business development.
• You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.

Key Responsibilities:

• Plan, coordinate, and host events at retirement homes and senior clubs
• Present AVBOB products and services to potential clients
• Build strong networks with stakeholders, from church leaders to retirement home managers
• Assist with funeral planning queries and offer professional advice (FAIS compliant)
• Follow up on leads and support funeral agents with business development
• Manage client service, queries, and administration, including premium collection

Requirements

Minimum Requirements:

• Matric (Grade 12)
• Relevant marketing qualification
• At least 3 years' experience in community engagement, sales, or funeral/insurance services
• Familiarity with retirement villages, old-age homes, and senior-focused institutions

Skills & Attributes:

• Strong interpersonal and networking skills
• Confident public speaker and presenter
• Excellent organisational and event-planning skills
• Sound administrative abilities
• Empathetic and able to engage effectively with senior citizens