Senior Consultant- Strategy- Internal Client Services- EO at Deloitte

Job Description

Main Purpose of Job

• The Strategy Senior Consultant works within the Africa Strategy Unit to advance the development of the Africa Member Firm network and implementation of its strategies to achieve the growth ambitions of the Africa Member Firm.
• The scope of the role is Africa wide and requires the incumbent to play a key role in the shaping and framing the key strategies of the firm, working with the businesses to translate these strategies and drive execution.
• The Strategy Senior Consultant reports to the Africa Strategy Lead and Chief of Staff to the Head of Businesses, with frequent interaction with the Africa Transformation Lead and Managing Director Businesses Africa as well as service lines and internal client service functions and other senior leaders across the Africa firm.

Differentiators for this specific role

• Support processes to work with the business to translate the firm’s priorities into tactical plans
• Support Define and implement a sprint methodology to manage the cadence of execution
• Define communication process to leadership and team members
• Timely and detailed reporting on status of sprint implementation and any corrective action required to leadership

Run multiple projects concurrently/ programme management

• Leverage analytical frameworks to identify, prioritise, structure, and solve complex business problems
• Leverage proven methods and tools to analyse and develop recommendations
• Develop effective working relationships across the Africa Firm - including internal clients (service lines, Exco) and colleagues to exercise influence
• Exceptional verbal and written communication skills (storyboarding, presentations, report writing, etc.) to build alignment and understanding .

Key Performance Areas:
Strategic Impact

• Support the process to translate the firm’s strategic choices and priorities agreed by the Africa executive
• Support execution discipline to ensure the agreed upon tactical plans are fulfilled
• Identify emerging priorities of the firm by identifying and analysing key trends to understand significance and business implications to stress test strategic priorities and choices to aid in decision making processes
• Support strategic projects within specific areas of the business and across businesses / service lines as agreed with leadership
• Support the process to utilise external sources (market research) to assess the professional services marketplace to help senior Leaders understand Deloitte’s competitive position (successes, challenges, opportunities, and risks) as input to shaping the choices and strategy of the firm
• Including liaising with external service providers to scope competitor analysis studies for core Africa markets
• Collaborating with the knowledge management function on research needs - including competitor analysis, market sensing (including key trends, acquisitions, macro and micro economic indicators)

Formulate business issues into robust and quantified decision frameworks to identify strategic option with preferred solutions to drive business performance

• Support identification underperforming/ sub-optimal parts of the firm’s portfolio to create visibility of areas requiring intervention for instance optimisation and or investment
• Analyse portfolios to identify trends, systemic issues and early warning signals of areas in the business which are at risk of becoming commoditised
• Support senior leaders on long range planning projects and ad-hoc requests
• Develop and share content for presentations and reports, as well as supporting analytics, for the Managing Director Businesses and Africa Transformation Leader as well as senior leaders and oversight committees, as required

Innovation and Change

• Maintain personal motivation and drive to take ideas from conception to implementation
• Generate innovative solutions to enhance Africa firms’ impact and strategic outcomes
• Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise

Qualifications

Minimum Qualifications

• University Graduate- Undergraduate degree with rigorous analytical and quantitative focus.

Desired Qualifications

• Qualifications in any of the following would be a distinct advantage:

Business Sciences

• Business Administration (MBA or equivalent)
• Finance
• Engineering
• Whilst not a strict requirement, a post graduate qualification in a management or numerate discipline would be an added advantage.

Minimum Experience

• Minimum 5 years working experience in a consulting environment
• Understanding of Strategy process and best practice – including strategy development, execution and communication
• Professional with client facing experience
• Understand market structures, competition dynamics and client behaviours

Desired Experience

• At least 5 years in a client facing management consulting role
• Delivering complex, large/medium scale projects - leading multiple streams and aligning stakeholders to achieve outcomes
• Strong analytical skills

Financial Modelling

• Working knowledge of the market, players and trends in Professional services
• Concurrently deliver on portions of multiple projects in a fast-paced, intense, results-oriented environment

Additional Information

Cross-Consulting Capabilities

• Delivery Excellence- Ability to plan and execute a project to deliver a superior client experience
• Knows the Business and Sector- Ability to comprehend how the client’s business works and keep up to date on industry/sector trends and leading practices
• Analytical Thinking and Problem Solving- Ability to identify and solve problems objectively using analysis, experience and judgment
• Intraprenuership- Ability to identify and transform opportunities into solutions that drive business value for our clients
• Financial Acumen- Ability to incorporate financial information when evaluating business opportunities and making recommendations
• Executive Presence- Ability to develop relationships, establish credibility with and instill confidence in clients
• Global Mindset- Ability to leverage cross-geography insights and practitioners to enhance client service delivery
• Business-Technology Acumen- Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients
• Service Line Capabilities
• Strategy Formulation and Evaluation- Ability to develop world class strategies that create sustainable value.
• Enables Commitment to Execution- Ability to enable Clients to make the choices and commitments to execute their Business Strategy.
• Sector-based Domain expertise- Ability to develop deep situational expertise with the combination of sector and offering domain to make tailored recommendations that enable the client’s strategic agenda.

Leadership Capabilities

• Living our Purpose- Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
• Influence- Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
• Performance Drive- Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
• Strategic Direction- Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
• Talent Development- Develops high-performing people and teams through challenging and meaningful opportunities.
• Competitive Edge- Applies understanding of disruptive trends and competitor activity to recommend changes in line with leading practices.
• Inspirational Leadership- Leads by example and makes a strong positive impact through energizing others, valuing differences and contributions, and inspiring self-belief.