Senior Franchise Manager – Zambia and Mozambique at The Coca-Cola Company

KEY DUTIES/RESPONSIBILITIES:

Strategy and Business Performance:

• Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments
• Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler LT
• Approve and ensure execution of annual Customer Business Plans
• Build business case for investment ensuring positive Bottler and Company EP

Finance:

• Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers.
• Fully understand the Bottler P&L and use it to create alignment. Also, provide thought leadership on cost leadership on system P&L
• Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally
• Effectively adjust and correct during the annual cycle to ensure delivery of profit numbers

Market Execution and Commercial Excellence:

• Identify commercial and market development improvement initiatives to drive incremental volume, profit and value share
• Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the BU experts
• Drive the SFA, DOSA, RED agenda with the bottling partner(s)ensuring it is embedded into organizational culture
• Actively pursue opportunities to improve our Route to Market, leveraging best practices
• Ensure application of consumer programs designed to enhance consumer brand equity
• Drive horizontal expansion through outlet creation incentive programmes
• Manage Capacity to Produce and Distribute:
• Lead the conversations with our bottling partners to agree investment levels to meet demand
• Plan three years ahead for investment in Capacity, Glass and Coolers
• Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain

Franchise Leadership:

• Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels
• Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver three year commitments

External Stakeholders and Sustainability:

• Represent the Company to all external stakeholders and all KO events
• Manage the profile and reputation of the company and lobby Governments with the support of PAC
• Assist fully in the execution of community programs designed to enhance KO reputation within the community

Qualifications:

• Minimum of 10 years’ experience with a FMCG Company with at least 3 years in Operations. Functional experience would be an advantage. Bottler experiences an added advantage
• Business degree qualification minimum, MBA preferable
• Ability to balance interaction at multiple levels from Bottler Senior Management to sales force to retailers requires cultural sensitivity
• Work effectively in a challenging Franchise environment building alignment whilst also managing the TCCC P&L
• Cultural diversity specifics will depend on assigned geography characteristics