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  • Posted: Mar 30, 2020
    Deadline: Not specified
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    Headquartered in Silicon Valley USA, FICOâ„¢ (NYSE:FICO) is a leading analytics software company, helping businesses in 80+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior ha...
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    Senior Functional Consultant - Collections & Recoveries

    What You'll Do

    • As part of the Professional Services team, own solution implementation responsibilities and drive new initiatives for overall improvement of client satisfaction.
    • Use professional experience and techniques to obtain clear and unambiguous functional requirements from stakeholders.
    • Contribute to project/delivery milestones by solving/avoiding most complex problems with wider expertise across technologies/functional areas.
    • Evaluate stability, compatibility, scalability, interoperability, and performance of FICO solutions.
    • Identify root causes of issues and drive resolution. Have a strong drive to alert relevant stakeholders proactively to emerging risks. Proven ability to develop and execute risk mitigation approaches.
    • Communicate, coordinate, and collaborate with peers in both Professional Services and Product Development organization(s) to plan and implement resource plans effectively across teams.
    • Motivate and energize staff, manage change(s) effectively, and mentor teams.
    • Drive new initiatives for solution design, consulting skills, and delivery improvement along with Intellectual Property (IP) harvesting initiatives.
    • Liaise closely with peers and counterparts in different regions ensuring continuity and consistency of delivery methodology and best practices on all engagements.
    • Establish client relationships and collaborate with sales team in business development activities by leveraging deep functional, technical and product knowledge.
    • Working on multiple high-profile projects simultaneously, responding to changing priorities and expectations dynamically.
    • Ensuring completion of high-quality deliverables within time-constraints.
    • Constantly seeking out, contributing and implementing ideas for process improvements, more efficient use of resources, product enhancements, improved communications and quicker issue-resolution.
    • Participating in quality assurance test planning, system design sessions, implementation planning and other phases of software development lifecycle as needed.
    • Having a sound understanding of project testing phases and be able to support issue identification and bug fixes.

     

    Essential

    • Extensive experience as an industry consultant in related role.
    • Highly proactive and able to work independently.
    • Excellent inter-personal skills, comfortable and successful in establishing professional relationships.
    • Excellent written and verbal communication skills.
    • Demonstrated ability to meet time-sensitive objectives.
    • In-depth experience working as a business analyst or equivalent position.
    • Strong skills in business process management (BPM).
    • Exposure to SQL to have a sound understanding of basic queries and database structures.

     

    Desirable:

    • Experience of implementing collections & recoveries packages and solutions.
    • Experience in banking, insurance, or telecom industry.
    • Exposure to Linux, Unix or Windows server platforms.

     

     

    Method of Application

    Interested and qualified? Go to FICO on www.linkedin.com to apply

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