Senior Infrastructure Engineer: DevOps at Clickatell

Description

We Are Setting The Pace:

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it’s not only about what they have done, but also for what they are going to do. The way they are going to drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.

Purpose:

As a Senior Infrastructure Engineer: DevOps you will be accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We are looking for an experienced individual to help us manage and develop our cloud infrastructure. This role will work closely with our software and technology teams to provide the support necessary to allow for rapid code deployment and high levels of system uptime.

We Do The Right Things:

Responsibilities of the Role

• Be a thought leader with regards to Clickatell’s overall cloud adoption strategy

• Contribute to architectural and design discussions around current and future system implementations, including but not limited to monitoring/internal tooling/AWS environment design requirements

• Be a mentor and leader within the team, upskilling and guiding other team members in the various aspects of DevOps

• Technical research and development to enable continuing innovation within the infrastructure environments

• Advise and assist the Director of Networks and Infrastructure in developing and implementing long-term strategy goals

• Auditing and analyses of logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications

• Ensuring all documentation and diagrams for all environments are accurate and up to date

• Technical liaison with enterprise customers and vendors as required

• Service, maintain, commission and support global platforms with a view towards high availability and scalability

Requirements

We Are On A Learning Journey:

• Minimum of 5 years working experience with Unix or derivative.

• Minimum of 5 years working experience with troubleshooting hardware and/or software

• Experience in virtualisation and cloud environments, particularly Amazon Web Services (AWS) essential.

• Extensive experience required in:

  • Containerization of services

  • Containerized environments (EKS/K8S)

    • Deployments, Services, Ingress

    • Performance optimization of pods

    • Securing containerized environments

  • Templatization and automation of work

  • CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)

• Must understand and demonstrate knowledge of Infrastructure as Code (Terraform/Ansible)

• Scripting (BASH) essential.

• Experience in both traditional data centres and public cloud environments essential

• Understanding of the SDLC and Agile methodologies essential.

• AWS Certified DevOps professional advantageous

• YAML scripting advantageous

Benefits

Why You Should Join:

Perks of the Role

• Healthcare, Retirement Fund and Risk benefit company contributions

• Quarterly performance incentives

• Reimbursable Communication allowances for internet and mobile phone bills

• Half-day off on your birthday

• 5 personal days leave a year, over and above your annual leave

• Remote Working (our offices are currently open for essential use only due to COVID-19)

• Home office set-up with laptop, monitor, chair and UPS

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.