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NorCo Inc. was born as result of our passion for people and process. Understanding the importance of business but also recognizing that the employees need to be looked after from the first moment you engage with them – something that is most often placed at the bottom of the priority list.
About the job
We are looking for a Senior Microsoft Infrastructure Systems Administrator to provide Business as Usual (BAU) support activities for all the Microsoft Infrastructure Systems platforms ensuring that the platforms meet or exceed availability, quality, performance, and resiliency requirements in SLAs agreed with business stakeholders thus contributing to the mitigation of technology risks.
Results Delivery
Ensure the Microsoft Infrastructure Systems platforms meet or exceed the availability, performance, and resiliency benchmarks in SLAs agreed with business stakeholders.
Ensure the IM’s department’s Microsoft Infrastructure Systems platform deliverables are delivered on time, with prescribed quality, and add value to the business.
Apply professional due diligence in everyday delivery to contribute to the achievement of departmental performance targets
Contribute to the crafting of the Compute and Storage team's business plan to ensure delivery of focus areas for the year in support of the Infrastructure Management department's strategy
Stakeholder Relationship Management
Ensure the Microsoft Infrastructure Systems platforms meet or exceed the availability, performance, and resiliency SLAs agreed with business stakeholders.
Liaise with internal teams to assist with all Microsoft Infrastructure Systems platform support and implementations and take ownership of troubleshooting issues related to Linux platforms.
Maintain relationships with relevant vendors and service providers for production support issues and new improved technologies implementations.
Build strategic Financial Industry relationships of Microsoft Infrastructure Systems platform IT professionals utilizing professional forums and networks, industry workshops, seminars, social media, and attending training sessions.
Qualifications and Experience
Recognized Degree in Computer Science
Post grad degree in IT is preferred
7 years working experience within IT
5 years Microsoft /Linux Operating System hands-on experience
Previous experience in customer support, computer operations, Windows/Linux systems administration, or related
Experience in a financial industry firm preferred
Non-negotiable requirements:
Degree or National Diploma
Experience in Server Met
SCOM Experience
MECM Experience
Exchange Server 2016/2019
Azure AD / Active Directory 2019
Windows Server - Specialist Skills
VMWARE Experience
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