Senior Key Account Manager - International Family Care & Professional at Kimberly-Clark

In this role, you will:

• Input into the annual business planning process developed with the Group Account Manager (GAM) to deliver the Channel and Customer strategy.
• Delivery and land the joint business planning (JBP) fundamentals aligned to the Commercial Lead strategy
• Ensuring monthly tracking rigor both internally and with the customer/s
• Ensuring development of action plans to course correct where we are lagging and implementing within the specified customer / account responsibilities
• Ensure that the required financial actions are landed with the customer to deliver the stated P&L objectives defined by the Commercial Lead
• Co-create the promotional plan with the Commercial Lead that aligns to the guidelines set but the trade promotions management (TPM) and NRR team ensure the right impact to top line growth and ROI for the account
• Support the overall forecasting process with customer, competitor and category insights and liaise with supply chain teams to ensure best in class service levels and delivery of internal KPI’s
• Support the Commercial Lead to develop shopper activity to support price and promo activities
• Deliver the pricing mandate with strict compliance to promo spend, promotional pricing ensuring right impact to GTN, Net Sales Value (NSV) / Sales Units (SU) with trade spend budget
• Create strong commercial selling stories to land the share & Distribution, Pricing, Shelving and Merchandising (DPSM) strategies set by the Commercial Lead ensuring inclusion of internal and external insights
• Strong ownership of instore and sub-customer groupings instore compliance to KPI’s working directly with the ops teams regularly to deliver
• Land strong total commercial selling stories to hit innovation KPI’s both at launch and to maintain forecast over the annual planning cycle
• Deliver promotional plans in line with guidelines set by the Commercial Lead with consideration of always aiming to improve ROI based on TPM insights
• Manage all account administrative requirements with the support of the sales and admin analysts and the centralised support teams

Wholesale applicable additions:

• Management of the functional delivery as per above where applicable of:
• Distributors, Buying groups and Independents

JOB REQUIREMENTS

• A Tertiary qualification with a commercial focus
• 5 years + customer / key account / sales exposure with category management exposure, within FMCG or similar industry landscape
• Multiple Channel / customer experience beneficial
• Finance sales experience (working knowledge of customer P&L’s) (promotional budgets, trade budgets)
• Experience managing / engaging senior stakeholders and cross functional teams