Senior Manager Corporate Performance Monitoring and Evaluation at SITA SOC (Ltd)

Purpose of the job

• The role is responsible for leading the development, implementation, and management of performance monitoring and evaluation tools, frameworks, and methodologies to track and improve organisational performance. The position will oversee the monitoring of corporate scorecards, alignment with strategic objectives, and ensure accurate performance reporting that informs decision-making, compliance, and continuous improvement within SITA.

Key Responsibility Areas

• Corporate Performance Monitoring & Evaluation Framework
• Corporate Strategy Alignment
• Performance Monitoring & Reporting
• Continuous Improvement
• Business Continuity & Risk Management
• Human Capital and Leadership.

Qualifications and Experience

• Minimum: 3 year National Diploma / Degree in Public Policy, Business/Commerce, Economics, Statistics, Data Science, ICT or related (at least NQF Level 6)
• Experience : 8 - 10 years practical experience which includes business development, management consulting and stakeholder management, ideally with exposure in both public and private sector.

Technical Competencies Description

• Knowledge of: Strategic or business planning; Policy analysis; Formulation methods and processes; Consulting methods and processes; IT Standards and practices: ITIL, CoBIT Business processes, standards and trends: PSI, ISO; Corporate Governance; General Management Practices (MBO and TQM); Business simulation models; Research; Financial Modelling.
• Technical competencies: Business Development; Business Intelligence & Analytics; Business Writing; Enterprise ICT Governance (Policies & Legislation); IT Service Management; Product & Service Lifecycle Management; Project/Programme Management; IT Risk Management; Vendor/Supplier Management; Corporate Governance.
• Leadership competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Decisionmaking; Responding to Change and Pressure; and Strategic Thinking.

Deadline:23rd December,2025