Senior Portfolio Manager (IT) at The Shoprite Group of Companies

Purpose of the Job    

• The purpose of the Senior IT Portfolio Manager provides oversight, manages and coordinates portfolio, project and program management services across the Shoprite Group. The role interacts with various teams and leadership to craft a PMO strategy that aligns with business objectives and priorities The role is also responsible for developing a robust and flexible portfolio, project and program methodology for use throughout the Shoprite Group – establishing and/or enhancing the related frameworks, practices, tools, technologies, processes and guidelines. The Senior Portfolio Manager will also work to develop and implement best practices, processes, and toolsets for the effective portfolio / project management and will help educate staff on best practices and effective project execution.
• The role leads the efforts in consolidating the demand and capacity planning for the IT for the enterprise portfolio of projects and facilitates the process of negotiating and allocating resources across various demands. The Senior IT Portfolio Manager drives the related stakeholder engagement and communications plans.

Job Objectives    

• Drives operational excellence or comprehensive business solutions including strategies, frameworks, journeys, processes and other inputs required to coordinate and align cross functional collaboration of the PMO function.
• Develops and implements the strategy and portfolio plans for the maturity and growth of the capabilities for the PMO.
• Delivery plans across multiple business areas in support of the PMO function strategy in partnership with IT Head: Engagement & Strategy.
• Responsible for optimising the PMO tools, technologies and processes used across the value chains.
• Benchmarks competitive performance standards, establishes optimisation baselines and measures PMO success, efficiencies and improvement opportunities.
• Provides oversight and support of the portfolio, project and program management services (project and program analysis, project and program execution, project and program delivery).
• Collaborates with business unit leaders, and service managers to develop and manage the PMO mandate and related strategies, roadmaps and budgets.
• PMO facilitate with IT and Business Leadership changes to support digital transformation and ensures the required change plans are integrated in all portfolio, project and program deliverables. t and program deliverables.
• Ensures that investments and initiatives in project management services align with organisational strategy and priorities
• Develops and manages project and program budget and cost, resource allocation, and reallocations
• Prioritizes programs and projects based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies
• Monitors PMO value metrics to make informed decisions that maximize returns across enterprise projects and programs
• Monitors project business objective delivery and PMO service experience
• Defines principles and standards to harmonize project management methodologies from third party or external service providers
• Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for the day-to-day project management activities
• Manages and develops skills and capabilities of project management staff across the organization to support digital ways of working
• Adapts project management roles and career paths to iterative, cross-functional ways of working
• Ensures adoption and implementation of project and program management methodology and oversees project and program management coaching
• Promotes the adoption of new delivery practices such as Agile, DevOps
• Engages with cross-functional business leaders to objectively analyze the organization’s ability to absorb change and adopt project and programs post-deployment
• Communicates status of the project and program portfolio to relevant stakeholders

Qualifications    

• Degree in Business, Project Management or equivalent.
• Post Graduate Degree Business, Project Management or equivalent
• PMP/PMI certification or equivalent

Experience    

• 6+ Years in a Senior Portfolio, Project Management or equivalent PMO capacity, with hands-on experience in portfolio/project/program resource planning, reporting, prioritisation, and budgeting or similar role.
• Demonstrated leadership ability, business acumen, and industry knowledge – navigating a complex environment with multiple competing demands and priorities.
• Experience in leading projects and programs within and outside IT, as well as those that involved external providers.

Knowledge and Skills    

• Strategic thinking and execution
• Strong leadership and drive with strong integrity
• Strong portfolio, project & program management
• Collaborative partnering
• Strong planning, organisational skills
• Excellent interpersonal and communication skills
• Digital centric & savvy
• Promotes innovative ideas
• Financial acumen, budgets, performance & reporting