Senior Process Specialist at IQbusiness

Job Description

• We are currently looking for Senior Process Specialists and can get their hands dirty across Process, Data and Business analysis. 

Key Responsibilities and/or output areas include, but are not limited to:

• Must have 8+ years’ experience as an all-round Process Analyst
• Must have financial services experience as a Business/Process Analyst specifically in Banking
• Process Mapping -  identification, mapping and implementation of business processes
• Process Design
• Process Improvement - Continuous improvement of processes; analysis of business processes, recommend improvements which would then be implemented as projects
• Process management experience
• Customer Experience - responsible for crafting customer narratives for requirements. Ensured customer experience in both business requirements and continuous improvement Mapping of digital processes
• Process Engineering-Utilizing tools such as Lean six sigma to improve processes (Statistical data analysis to identify and improve processes)
• Experience in various project methods and principles (Agile, Waterfall)
• Engagement across stakeholders and ability to run information gathering sessions
• Participate in the solution design workshops
• Participate in (ensuring/enabling) data integrity, quality
• Identify Risks, controls, and governance of Processes
• Robotic Process Automation (RPA) Experience

Education Qualification

• Matric
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution

Skills:

• Multiple process notations
• Lean
• Business Writing Skills
• Presentation and Facilitation Skills
• Repository-Based Modelling tools i.e., ARIS
• Business Change Life Cycle
• System Development Life Cycle (Waterfall, Agile, RUP)