Senior Product Manager at HyperionDev

ABOUT THE ROLE

• As a Senior Product Manager, you will be responsible for driving the strategic development and success of a subset of our portfolio of B2B and B2C digital products that are central to our mission and user experience.

These include:

• Student Portal: Core platform that serves as the hub for our student community, focusing on creating an engaging, user-friendly, and educational experience.
• Mentor Portals: Platform designed to facilitate mentor interactions, ensuring they are equipped with the tools needed for effective teaching and guidance.
• Placements Portal: Critical tool for connecting students with career opportunities, requiring a keen understanding of both student needs and industry demands.
• Website and Payment Gateways: Our main website, focusing on user experience, content, and seamless integration of payment systems, vital for facilitating transactions and user engagement.
• Sign-up Flows: Top of funnel activities including sign-up process that is intuitive, user-friendly, and secure, directly impacting user acquisition and satisfaction.
• SaaS Tools: Integrated tools used by the wider organisation for inter alia CRM, Student Support, Payments, Recruitment.
• In this role, you will have the opportunity to make a significant impact on our product evolution and user experience. Your expertise will be essential in guiding our products from conception to launch, ensuring they meet the highest standards of quality and innovation.

RESPONSIBILITIES

As a Senior Product Manager, you will:

• Cross-Functional Leadership: Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality product enhancements, promoting knowledge sharing and cooperative problem resolution.
• Data-Driven Decision Making: Utilise data analysis tools to understand user interactions and make informed decisions. Regularly monitor key metrics, such as conversion rates and revenue, to identify opportunities and areas for improvement.
• Customer Insight: Engage in continuous customer research and feedback collection to refine product features and ensure user satisfaction.
• Stakeholder Communication: Effectively communicate product plans and progress to all stakeholders, including team members, executives, and external partners.
• In-House Platform Expertise: Adopt an in-house first approach to address business needs by understanding the technical capabilities of our platforms to align product strategy with engineering efficiency.
• API Integration: Develop a comprehensive understanding of our API integrations and support the wider business teams to enhance their use.
• SaaS Tools Proficiency: Acquire in-depth knowledge of the SaaS tools utilised company-wide, ensuring our products efficiently integrate with these tools.

REQUIREMENTS

Minimum

• A minimum of 5 years of experience as an individual contributor product manager, with a proven track record of delivering value and viable solutions.
• Deep understanding of modern product discovery and delivery techniques.
• Demonstrated ability to build collaborative and constructive relationships at all levels
• A strong technical background, preferably with hands-on coding experience (Python/Java) as well as deep experience with agile and scrum methodologies.
• Solid understanding of the technical architecture of platforms, the role of API integrations, and the utilisation of SaaS tools within a company.
• Strong analytical, strategic thinking, and coordination skills.
• The ability to clearly communicate requirements, balance risk and hold stakeholders accountable to delivery deadlines.

Preferred

• University degree preferred.
• Previous startup and EdTech experience is a plus, especially with a focus on developer education.