Senior Product Owner, Enterprise Service Catalogue at DSV

Main Purpose of the Role:

• Responsible for driving the creation, commercialization and implementation of the DSV service catalogue for Airfreight & Sea freight, architecting the approach, framework and methodology used to embed the service catalogue into our various digital offers for customers.
• Drives implementation and development of the product framework, tools, and templates to ensure consistency across the Digital Solutions offered by DSV.
• Aligns the Airfreight & Sea freight catalogue offers between Commercial and Divisions, enabling & maintaining a global standardized implementation of our DSV products and service offerings within our Digital solutions.
• Facilitates enablement through customer facing platforms, BCM teams, and other stakeholders. Supports senior management in strategic decision-making

Duties & Responsibilities:

Product & Service Definition:

• Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
• Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
• Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
• Drive & verify the implementation of our Enterprise Service Catalogue into our various customer facing applications & Digital solutions

Stakeholder Collaboration & Communication:  

• Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product/service offerings.
• Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
• Communicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders

Documentation:

• Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
• Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.

Requirements Gathering & Prioritization:

• Work with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
• Communicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations

Professional Qualifications:

• Bachelor’s degree in Business Administration, Product Management, Engineering, or a related field.
• Strong understanding of enterprise product development, lifecycle management and transport & logistics
• Excellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.
• Experience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
• Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
• Familiarity with Agile methodologies or other relevant frameworks for managing product/service lifecycles.

Additional Computer Skills:

• Proficient in Excell, PowerPoint, word and Outlook

Other Minimum Requirement:

• This position typically operates in a hybrid environment, balancing office and remote work.
• Occasional travel may be required for stakeholder meetings or product-related events.

Job-Related Requirements:

• Experience in working with cross-functional teams and facilitating workshops or meetings.
• Knowledge of industry-specific standards and regulations related to transport & logistics.