Senior Quality Assurance Technologist at RCL Foods

Job Description    

• RCL Foods is recruiting for a driven, meticulous, highly energized, analytical Senior Quality Assurance Technologist within the baking business unit.
• The suitable candidate will be required to maintain Quality management system. Ensure that the correct quality standard. Keep food safety and quality systems maintained.
• This role will be based in Durban and reporting to the QAFS Manager.
• This role is a Permanent role.

Minimum Requirements    
Education and Qualification:

•  3 year National Diploma in Food Technology, Environmental Health, B.Sc Microbiology, or recognized equivalent.  

Experience and Training:

•  A minimum of 5 years food processing (FMCG) experience or a Minimum of 3 years Dairy experience in Quality Management.

Knowledge / Competencies:

• ISO systems (FSSC 22 000, ISO 14001, OHSAS 18001)
• Industry Standards
• National Legislation
• Statutory Requirements
• Plants and Process Operations
• Quality Management
• Working knowledge of organizations strategies; policies, customer products and supply chain operations

Duties & Responsibilities    

• Maintain and develop the HACCP system
• Improving customer relationships.
• Responsible for plant audits and customer complaints (CC)
• Monitor and investigate all customer complaints and returns.
• Assist SHEQ Systems Manager with maintaining and updating contractual, regulatory and internal specifications.
• Liaise with management on non-conforming issues.
• Controlling all functions associated with the raw material inspection and reporting of non-conformances to the QA manager.
• Reporting on Compliance and Regulatory standards.
• Statistical/Trends analysis – CC and Microbial
• Assist with the implementation and maintenance of ISO 22 000/FSSC 22 000

Audits
Internal:

• Compiles and maintains internal audit schedules ensuring high risk areas are prioritized
• Arranges audits with relevant managers to ensure participation and clear communication
• Communicates audit findings to management 
• Arrange follow up audits with relevant managers
• Verifies audit findings are actioned and closed effectively
• Compares internal audit findings against external audit findings to identify gaps
• Maintains internal audit system data and integrity

 External:

• Understands the criteria required for external audits across all divisions
• Participates in audits 
• Ensure audit findings are actioned and closed effectively

Communication and Reporting

• Completes reports and distribute to relevant managers and role players
• Completes monthly reports on compliance issues and progress 
• Compile, present and preparing yearly Management Review presentations / minutes
• Compile, conducting and preparing monthly Food Safety Meetings / minutes

NPD

• Assist with NPD trials & feedback 
• Compile product specification, quality contracts and pack line sheets
• Conducting PPC Audits

QA Staff

• Managing and Developing QA Staff 
• Complete Bestime of staff on a daily basis
• Developing staff
• Evaluating staff (4 + 1)
• Managing staff training
• Managing staff discipline
• Regular staff meeting on issues and progress

Training

• Identify training needs and assist with arranging training
• Assist with systems training where possible

SQA

• Assist SQA Department with supplier / service provider audits

Deadline:12th March,2026