“We have the ambition to make a real difference in the world; helping our communities and guiding our clients to understand the diverse consumers around the globe while making our organization an amazing place to work for everyone. We strive for an inclusive culture where diversity of backgrounds, thoughts, and opinions is valued, encouraged, and promoted ...
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Drive client satisfaction by providing insights and actionable recommendations during reporting, presentations and business reviews and also by providing value-added analyses and response to special requests.
Build and maintain ongoing relationships with the identified key persons within client organization.
Strong understanding of data collected to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights.
Experienced with thematic and content analysis for data extraction at a complex level.
Strong customer service and interpersonal communication skills
Ability to develop, recruitment questionnaires and discussion guides.
Ability to analyze and interpret data in a challenging and insightful manner.
Excellent presentation development skills to creatively to bring data to life with story-telling and attractive reporting to client expectations.
Efficient time management, ability to multi-task and detail oriented
Displays maturity and creative problem-solving skills in handling crises.
Get exposure and gain knowledge of moderation skills.
Attend fieldwork (in person or virtually).
Assist senior staff in managing the day-to-day administration of client service activities and coordinating with Project Management team for updates.
Should be proactive in updating/highlighting senior leadership on progress of projects.
Willingness to learn and should have positive attitude towards work.
Disciplined work ethic with respect to client deadlines
Qualifications
Minimum 2 years’ experience in qualitative research
A well developed understanding of Qualitative research, and various Qualitative methodologies
Minimum academic qualification – diploma
Effective communication skills
Team player
Responsible, hardworking, and attentive to details.
Strong command on PowerPoint
Familiarity with Microsoft Excel
Analytical, creative and has critical thinking skills.