Senior Sensory Analyst at Nestle

A day in the life of a Consumer Sensory Insight Senior Specialist:

Ensure CSI knowledge transfer throughout the I2L stages of the project:

• Ensure CSI knowledge transfer to the Industrialize stage and provide guidance to AGs and Market HO/Factory Sensory on setting up the consumer-centric sensory specifications (including acceptability limits). Assist the Market with sensory references for panel training whenever relevant for the project.

Provide Sensory & consumer insights to I&R projects:

• Assures early-phase collaboration between I&R and business and defines the consumer insight, benefit territory and technical solutions in the context of the strategic business opportunity.
• Promotes consumer perspective throughout the Innovation/renovation development process.
• Act as a key business partner to I&R and Business Category Leads/BEOs and help define questions and outcomes from consumer and sensory insight support to add value and influence project's success.
• Play an active part in cross functional project teams within Market and provide guidance on use and choice of sensory evaluation methodologies.

Manage and execute sensory studies & Technical acceptance process with excellence:

• Define clear and time-bound plans and prioritize resources available.
• Manage studies: planning and design then analysis, reporting and presentation of results in line with best practices and expectations and with impact to the cross-functional team and business partners.
• Coordinate technical acceptance process of new/renovated products.

Ensure CSI support continuous improvement and team development:

• Ensure high quality results through panel maintenance and performance (e.g. via panel performance KPIs), and participates in the recruitment, training of present and future panel members.
• Ensure collaboration with Marketing & Technical teams in driving defect prevention. 

Build and share knowledge:

• Contribute to improve sensory and consumer methods in NPTC/R&D/Market and within Nestlé.
• Contribute to internal trainings and to knowledge sharing on the right application of Sensory tools.
• Drive bridging and increased collaboration between sensory and consumer.

What will make you successful?

• Diploma/Degree or equivalent in Sensory Science, Consumer Science, Marketing Research, Food Technology, Food Science or other related fields
• 3 years or more in a wide range of sensory analysis and consumer product testing techniques and their applications
• Experience in consumer-packaged goods in the Market. A broader experience in operations  is a plus.
• Supervisory experience of leading sensory laboratory activities (panels, technicians, etc.)
• Experience in Marketing Research is a plus
• Computer-literate (MS-Office and dedicated technical software)