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  • Posted: Jun 7, 2022
    Deadline: Not specified
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  • NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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    Senior Services Architect

    About the job

    The Senior Services Architect is a service solution crafter for clients in the NTT business and they assist with identification of services sales. The individual focuses on the Technology Infrastructure Services (TIS) Hardware and Software Defined Infrastructure service portfolio and works with NTT Regions to develop solutions that meet client needs.

    The primary objective of a Senior Services Architect is to position the NTT service portfolio within existing and prospective clients. Working with their regional counterparts they develop a thorough understanding of the client’s business needs and technology or service strategy and use this to define and build a services solution that supports the client’s business needs.

    The Senior Services Architect is responsible for providing IT Service Management and technical expertise to the structuring of services deals and solutions to drive relevance to client requirements and ensure the achievement of business profitability.

    Requirements

    • Develops and manages the architecture, development, and integration of an information system
    • Design complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains, delivery units or geography
    • Design the service delivery model for delivery units and apply to new and updated service offers, including service delivery improvements and optimisations for the delivery units
    • Lead large and complex service design with clients and lead the internal service teams to enable business outcome and requirements mapping.
    • Work to aggregate client and multi domain (factories, tech & geo) in mostly their infrastructure MS services with core skill in Service Management and delivery modelling
    • Focuses on portfolio offers, manage vendors, and support the transition to service delivery by providing Senior Services Architecture (e.g., service management, service consumption, delivery modelling).
    • Leads the design of the Managed Service offering, interfacing with the platform delivery team.
    • Responsible for the service design deliverables of the solution and interfacing with the offer development, R&D and delivery COEs to ensure supportability.
    • Responsible for vendor management and support the transition to service delivery by providing Senior Services Architecture (e.g., service management, service consumption, delivery modelling).
    • Managed services catalogue, operational and platform delivered portfolio subject matter expert.
    • Deepen partnership relationships with MS client key service design and development, building new relationships, and deepening service and development knowledge
    • Contribute to the knowledge base of NTT’s development and services by sharing best practices with internal teams and clients.
    • Use understanding of the client’s business, service demand-supply, operational model and breadth of knowledge on the specific solution (MS) and consulting (blueprints) to personalize the recommended solution in line with the client’s need.
    • Lead the design of solutions for the client that will be commercially competitive whilst managing risk.
    • Lead the design authority for resource, transitional, delivery models and deliverables.

    Qualifications and Experience

    • Bachelor’s degree in Information Technology or related field required
    • 10+ years’ experience in the IT services industry working in multi-vendor service provider
    • 5+ years in a Enterprise IT Pre-sales or Consulting role specialise in service solution design
    • 5+ years' experience in a consulting and IT role within a large scale (preferably multinational) technology services environment

    Method of Application

    Interested and qualified? Go to NTT Ltd. on www.dimensiondatajobs.com to apply

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