Senior Site Reliability Engineer, Wikimedia Cloud Services at Wikimedia Foundation

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to join our team, reporting to the Engineering Manager, Cloud Services. 

• Cloud Services curates environments that host tools and services utilized across Wikimedia projects.
• A significant portion of edit traffic on Wikipedia for example, is done by community developed tools we host! 
• Our team maintains Infrastructure as a Service, Platform as a Service, and Data as a Service products.
• The team works in partnership (our puppet repo is public! And yes, you can contribute to it!) with the larger Wikimedia volunteer community to manage these environments.  
• Candidates should be comfortable communicating in public and asynchronous ways with volunteers and developers from around the world.
• You’ll work remotely with a full-time distributed team, with members spread between Europe and North America, and need to overlap (UTC-5 to UTC+1) working hours. 

Some examples of the type of work you’ll be doing include:

• Expanding the capabilities of our toolforge platform
• Expanding and refining our storage offerings, backed by Ceph and NFS
• Scaling our team via automation
• Providing a curated Jupyter notebook environment for data analysis and queries of Wikimedia data
• Upgrading, customizing, and adding new services like terraform support, and Database as a service to Openstack
• Developing new webservices for our technical community, like Quarry and PAWS

And the backlog has even more details!

You are responsible for:

• Helping to create a repeatable Openstack cloud deployment
• Implementing a network topology using Open vSwitch, providing per tenant networking, load balancing, and IPv6
• Performing day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting). Develop and support automation tools and processes in support of these tasks.
• Participating in on-call rotation and support in a 24x7 environment

Skills and Experience:

• Comfortable working and thriving within a Linux ecosystem
• Understand networking in the physical domain of switches and servers
• Software development skills in at least one of the following languages: Python, Go, Javascript, and/or Ruby
• B.S. or M.S. in Computer Science or related field or equivalent in related work experience.

Qualities that are important to us:

• Share our values, appreciate our code of conduct, support our team norms, and work in accordance with all three
• Strong English language skills and ability to work independently, as an effective part of a globally distributed team
• Support of our users (volunteer and staff developers) using our service offerings
• Passionate about the value of learning and growing together

Additionally, we’d love it if you have:

• Utilized configuration management tools such as Puppet, Ansible, Chef, and SaltStack
• Used Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms
• Operated an elastic computing environment such as OpenStack or Cloudstack
• Operated a multi-tenant capable software defined network (SDN)
• Experience in serverless computing environments
• Linux systems troubleshooting and debugging skills
• Interest in open source software projects and communities