Senior Technology Consultant (Somerset West) at Datafin Recruitment

ENVIRONMENT:

• A skilled & adaptable Senior Technology Consultant is sought by a leading player in the fresh produce industry offering IT, analytics, and software support services. Your core role will be to provide comprehensive technical support across IT systems, cloud platforms, and hosting environments.
• This role is suited to someone with a strong foundation in Microsoft technologies, modern networking, and cloud administration, who enjoys working across both infrastructure and application support.
• Applicants will need at least 3 years’ experience in an IT support or service delivery role with strong troubleshooting skills and be proficient with Azure, Active Directory, Microsoft 365, VMware and/or Hyper-V.

DUTIES:

• Diagnose and resolve hardware, software, and network-related issues promptly and effectively.
• Provide technical assistance for desktop and server infrastructure, software installations, and hosting environment setups.
• Administer and support Microsoft Azure environments, including:
• Azure Active Directory
• Virtual Machines
• Networking
• Storage accounts and backups
• Monitoring and cost optimisation
• Manage hybrid identity environments integrating on-prem Active Directory with Azure.
• Administer Microsoft Active Directory, DNS, DHCP, and Group Policy in on-prem and hybrid environments.
• Support and maintain modern network infrastructure (LAN, VLAN, VPN, Wireless, Firewall).
• Manage Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and endpoint security.
• Implement and maintain virtualization platforms (e.g. VMware or Hyper-V) where applicable.
• Perform infrastructure upgrades and migrations, including on-prem to cloud transitions.
• Monitor system performance, capacity, availability, and security across environments.
• Support backup, disaster recovery, and endpoint protection solutions.
• Work with service desk platforms, ensuring incidents, requests, and changes are managed effectively.
• Learn and support the company’s ERP system.
• Collaborate with Developers and technical teams on integrations and system improvements.
• Demonstrate a working understanding of API-based integrations and modern application connectivity.

REQUIREMENTS:

• Minimum of 3 years’ experience in an IT support or service delivery role
• Strong troubleshooting and analytical skills

Proven hands-on experience with:

• Microsoft Azure administration (Certification advantageous)
• Microsoft Active Directory and hybrid identity environments
• Microsoft 365 administration
• Experience supporting virtualized environments (VMware and/or Hyper-V).
• Solid understanding of modern networking fundamentals and security principles.
• Experience with backup, disaster recovery, and endpoint protection solutions.
• Exposure to ERP systems and Microsoft SQL Server.