Senior Terminal Operations Coordinator.INT CIA.Airport Operations (Airport Management)(P41001) at Airports Company South Africa

Key Performance Outputs

The successful candidate, reporting to the Manager Terminal Operations and will be responsible for the following:

• Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow
• Provide view and make recommendations in terms of impact and availability of infrastructure.
• Responsible for airport (terminal operations) capacity through coordinating infrastructure maintenance and development projects.
• Management of real time capacity for exceptional circumstances (events/weather related).
• Adhere to relevant statutory/legislative regulations, SOP’s, operational standards and policies & practices.
• Ensure all resource allocation models are adhered to achieve the required service standards.
• Manage results of all surveys (ASQ, QMS, Compliance) and define corrective action where required.
• Monitor and manage process and system efficiency within airport operations (queuing and processing times) and recommend/implement remedial action where needed.
• Manage employee development initiatives.
• Stakeholder and Relationship Management.
• Oversee Terminal Operations.

Technical Skills and Experience

The following skills and experience or the equivalent of such, will be required:

• The successful candidate must have a relevant 3 year’s bachelor’s degree.
• The candidate must possess 5 years of Operational experience in Airport Operations/ Operational Equivalent.
• Supervisory experience of 3 years is essential.
• 3 years of Airline Operations experience is recommended for this role.
• Intermediate Knowledge and experience of Microsoft Office applications.