Job Opportunities at Old Mutual South Africa

Job Description

• Old Mutual is looking for a Senior User Interface Designer to play a Front-end Design and Componentization Role in our Digital Advisor Experience program which seeks to provide our financial advisors and intermediaries with a best-in-class digital experience to enable them to champion “Mutually Positive futures” for our customers.
• As the Advisor Experience Snr UI Designer your goal will be to gain a deep understanding of the advisor & intermediary ecosystem as well as the Old Mutual Visual language and use that to drive Visually aligned and aesthetically elevated,   human-centred Designs for the advisor platform and relevant digital comms.
• Although your focus will be on the visual treatment and micro-interaction design, the ideal candidate is one who understands the intermediary(Financial Adiviser, Planner, Broker, Banker) space and the effect their great UI and UX has on customer and business outcomes.

As the Advisor Experience UI Design Lead you will lead our efforts in:

• Art direction of the Advisor experience (working with Design and Brand)
• Leveraging and Extending the Old Mutual Design system in Figma
• Building and maintaining the Advisor platform Sticker sheet in Figma
• Componentisation, Templatisation & documentation 
• Alignment of visual & interaction language with other Digital platforms
• Creating  user testing prototypes I knew no hmm set alarm hmm umm and experimentation(A/B, Multi-variet testing ) artefacts
• Differentiating this Advisor platform in the market 

You will collaborate with:

• Local and off-shore designers
• The product Manager & Owner
• Platform Partners
• Tech & Engineering
• Design Chapter Leads(UX, UI, SD, Quant & Qual Research ) and broader Design community
• Personalisation team

Role Description & Key Result Areas: 

• Introducing and applying expert art direction to the visual design across digital projects
• Ensuring a high standard of visual execution across all digital touch points
• Reviewing the work of UI Designers across and providing direction and feedback
• Manage and plan the User Interface Design activities on digital product development and continuous improvement initiatives in the Digital Financial Services space
• Ensure collaboration and alignment with all associated disciplines of Feature, Content, UX and Design thinking in the various phases of the digital product development
• Drive the use of knowledge management and collaboration platform(s) for Design processes, tools and artefacts
• Drive the re-use of components and broader design system
• Ensure adherence to design system and standards

Technical Expertise 

• Create, improve and define creative direction through use of mood boards, prototypes, style guides, user flows
• Atomic design & Design Systems
• Componentisation, Templatisation & documentation
• Present and defend decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
• Continually keep yourself and your design team updated with the latest changes in your industry’s standard
• Understanding of basic front-end languages
• Solid Understanding of Visual Design principles
• Agile and lean UX
• Run Ideation, Co-creation, Rapid-prototyping sessions
• Actively contribute to the Old Mutual design system, frameworks and  UCD artefacts
• Ensures creation of interactive high-fidelity prototypes  of user interface designs that visually and textually communicate the behavior of digital products where applicable or feasible.
• Collaborate with on high-quality visual and interaction design and front-end development to generate engaging and enriched UI design, in line with UX prototypes and design strategies.
• Drive on-project/in-delivery adoption of reusable design systems that allow for consistency, embedded quality and design efficiency within the digital products.
• Collaborate with other design & technology teams to fully leverage technology capabilities while supporting continuous delivery.

Business Acumen:

• Use systems thinking to address problems and questions at scale.
• Plans and scopes design execution that will improve product and service experience outcomes at scale.
• Creates, analyses & manages work that provide direct business impact.
• Demonstrates some knowledge of how industry trends & competitive landscape impact Old Mutual Digital
• Sees cross platforms patterns to help drive a Omnichannel Experience for Old Mutual Customers.
• Hands-on experience mapping & creating Storytelling artefacts

Management Effectiveness :

• Develops peers and possibly direct reports through mentoring and coaching.
• Drives operational excellence through area of supervision.
• Leads service delivery.
• Accountability for managerial work, including selection, performance management and talent management.
• Contributes towards operational capability enhancement (people, process and technology) for digital experience design - facilitates feedback loop between execution and capability
• Manages supplier relationships in delivery.
• Needs to report on and hold accountability for the performance of the user interface design execution on Digital work streams.

Requirements and qualifications:

• Matric
• Bachelor’s Degree 
• Experience using tools such as Figma
• A minimum of 5 years of professional UX design experience, with deep knowledge and skills in generating digital interface outcomes.
• A minimum of 3 years of professional experience in people and team management.
• Proficiency in Figma is a must
• Experience in Financial Industry Digital and Ecommerce
• Exposure to Design Systems and Design Leadership
• Demonstrated strong understanding of Agile and Lean UX methodologies
• Experience & Proficiency in User Research & Testing